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Information security and privacy are forefront concerns for InterSystems when interacting with our customers, partners, or other parties.

For more information about our data protection, privacy, and security processes, please visit our.

Our support processes look to facilitate protected and secure interactions with you, especially if you need to share sensitive or personal information with us to enable problem solve, through our.

Your information is protected and safeguarded.

Our staff is seeking a “WOW!” reaction from every encounter. We follow up to ensure your satisfaction and to identify ways in which we can improve.Our staff is empowered to spend as much time as necessary working on your problem.You will have one expert point of contact who will gather all the resources needed to ensure your issue is solved to your satisfaction. We put our best people on the front line.

Telephone calls (if not answered immediately) and all electronic correspondences will receive a reply within 30 minutes.